Product Academy User Guide
Welcome to our new learning management system! This guide will help you navigate the platform, access your courses, and make the most of your online learning experience.
Getting Started
Access Requirements
Before you begin using our Product Academy platform, please ensure you meet the following requirements:
- BDT Online Account: You must have a valid BDT Online account to access the learning platform.
- Assigned Cohort: Your access to specific courses and categories is determined by your assigned cohort level.
If you don't have a BDT Online account or experiencing access issues, please contact marketing@bdt.co.nz for assistance.
What is a Cohort?
A cohort is simply a group of users who have access to specific courses and categories based on their role or area of work. It helps ensure that you're only seeing the training that’s relevant to you.
For example, if you're in a Retail role, you'll be assigned to the Retail cohort. This means only Retail-specific courses and categories will be visible on your dashboard.
Logging In
Follow these steps to log in to the Product Academy platform:
- Navigate to the Product Academy login page (Click "Try now" button)
- Enter your BDT Online username and password
- Click the "Log in" button
Home Page
Once logged in, you'll be directed to the Product Academy home page, your central hub for accessing all platform features.
Key Elements
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Top Navigation Banner
Contains links to main sections including Home, Available Courses & My Courses. This navigation is only available when you're logged in.
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Course Categories
Shows the main categories of courses available to you based on your cohort assignment. Click on any category to view its courses.
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Notifications
Alerts you to important updates, announcements, and activity in your courses. Click the bell icon to view all notifications.
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User Profile
Access your profile settings, preferences, and log out option by clicking on your name or profile picture in the top right corner.
Demo of browsing Homepage Contents
Use the buttons in the Top Banner image to scroll to other sections of the Homepage.
My Courses
The "My Courses" page provides a comprehensive view of all courses you're currently enrolled in, as well as your past courses and completion status.
View Options
You can customize how your courses are displayed using the view options at the top of the page:
Card View
Displays courses as visual cards with course images and key information.
List View
Shows courses in a compact list format with more details and easier scanning.
Filtering and Sorting
Organise your courses using the available filters and sorting options:
Filter Options
- In Progress: Shows only courses you're currently taking
- Past: Shows courses you've finished
- All: Displays all your courses regardless of status
Sort Options
- Course Name: Alphabetically by course title
- Last Accessed: By the most recently visited courses
Progress Tracking
Each course displays your current progress status:
- In Progress: Shows percentage of completion
- Completed: Indicates if you have passed or failed the course
Demo of browsing My Courses
Available Courses
The "Available Courses" section lists all courses that are available to your assigned cohort, organised into categories and subcategories.
Course Categories
Courses are organised into logical categories and subcategories to make navigation easier:
- Main categories represent the Main Access Group Category
- Subcategories provide more specific groupings within each main category
- All courses are displayed in an easy-to-browse card view format
Course categories and individual courses are only visible if they're available to your assigned cohort. If you need access to additional courses, please contact your Territory Representative.
Self-Enrollment
To enroll in an available course:
- Browse to the desired course category
- Click on the course card to view details
- Click the "Enroll me" button
- You will automatically be redirected to the Course page
Demo of browsing Available Courses & Self-Enrolment
You must be assigned to the appropriate cohort to self-enroll in courses. If you're not part of the required cohort, you won't be able to enroll, and some categories may not be visible to you.
Navigating Courses
Once enrolled in a course, you'll be able to access all its content and activities. Here's how to navigate within a course:
Access Your Course
Click on the course title from your "My Courses" page or from the course category listing.
Course Homepage
The course homepage displays all sections, modules, and activities organised by the instructor.
Course Sections
Content is typically organised into sections (weeks or topics). Click on any section to expand and view its contents.
Access Learning Materials
Click on any resource or activity to access it (documents, videos, quizzes, assignments, etc.).
Demo of browsing Course Sections and Contents
Each course is structured differently depending on its purpose and your assigned role. Some courses include videos that must be watched fully before the quiz and next sections become available. Others may feature advanced e-learning modules with more detailed or technical material.
Your training experience is tailored to your role, so the type and depth of learning materials may vary from course to course.
Tracking Progress
Our Product Academy platform makes it easy to monitor your learning progress across all your courses.
Course Completion Status: My Courses Page
Each course displays its completion status directly on the course card:
- Progress Percentage: Shows the percentage of course activities you've completed
- Completion Status: Indicates "In Progress," "Completed," "Passed," or "Failed"
In Course Activity Completion Indicator
Individual activities within courses show their completion status with visual indicators:
- Checkmarks indicate completed activities
- Empty boxes show activities still to be completed
- Some activities may be marked as required or optional for course completion
Grades and Feedback
Access your grades and instructor feedback through the course navigation:
- Navigate to your course
- Click on "Grades" in the course navigation menu
- View your grades for each activity and the overall course
Demo of accessing your Grades in your Course
Use the "My Courses" page and filter by "In Progress" to quickly see which courses need your attention and continue your learning journey.
Frequently Asked Questions
How do I reset my password?
Click the "Forgot password" link on the login page and follow the instructions on the page.
Why can't I see certain courses?
Courses are only visible if they're available to your assigned cohort. Contact your Territory Representative if you need access to additional courses.
How do I update my profile information?
Click on your name in the top-right corner, select "Profile," and then "Edit profile" to update your information.
Why can't I self-enroll in a course?
Self-enrollment is only available if you're part of the required cohort for that course. Some courses may also require administrator approval.
Getting Support
If you need assistance with the Product Academy platform or have questions about specific courses:
Email Support
Contact marketing@bdt.co.nz for account access issues or general platform questions.
Technical Support
For urgent technical issues, contact our support team during business hours.
- Check the FAQs: Many common questions are already answered in our FAQ section
- Browser Information: Mention which browser and device you're using when reporting technical issues